Return & Refund Policy

At Imran International Trade LLC, we strive to ensure customer satisfaction. This Return & Refund Policy outlines the conditions under which returns and refunds are accepted.

Return Eligibility

We accept returns within 14 days of delivery, provided that:

  • The item is unused, unworn, and in its original condition

  • The item is returned in its original packaging

  • Proof of purchase (order confirmation or receipt) is provided

Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged items not caused by us

  • Perishable goods

  • Clearance or final sale items

Return Process

To initiate a return:

  1. Contact us at info@imraninternationaltrade.com with your order details

  2. Our team will review your request and provide return instructions

  3. Ship the item to the address provided by our support team

Return Shipping

  • Customers are responsible for return shipping costs

  • If the item received is defective, damaged, or incorrect, we will cover the return shipping cost

Inspection and Approval

All returned items are inspected upon receipt.
We reserve the right to refuse returns that do not meet the eligibility criteria.

Refunds

  • Once your return is approved, the refund will be processed within 5–7 business days

  • Refunds will be issued to the original payment method

  • Shipping charges are non-refundable, unless the return is due to our error

Exchanges

We only replace items if they are:

  • Defective

  • Damaged during delivery

  • Incorrect item received

To request an exchange, please contact us at info@imraninternationaltrade.com.

Order Cancellations

  • Orders can be canceled within 24 hours of placing the order

  • After 24 hours, cancellations may not be possible if the order has already been processed or shipped